Rental conditions
DEFINITIONS OF THE CONTRACTING PARTIES
USER
User is an individual or a legal entity that uses the Service;
RENTAL COMPANY
Rental Company, ProREXoil OÜ, owns and rents the Motorhomes and Caravans listed at www.autoelamu.ee
NB! We recommend that you always check the terms and conditions before signing the contract.
The signed contract is binding - even if you have not read it or understood it.
1. Terms of use of the vehicle
1.1. The lessee is to use the vehicle properly and prudently in accordance with the conditions and purpose specified in the contract.
1.2. It is forbidden to use the vehicle for towing other means of transport, for educational driving, for driving sports training and competitions, for the provision of paid services and for the transport of goods.
SMOKING AND CARRYING ANIMALS IN THE VEHICLE ARE FORBIDDEN. A fine of €400
1.3. The vehicle may only be used by the Renter and the drivers designated by the Renter.
1.4. The renter is interested in the names and addresses of all drivers to whom he entrusts the car, no matter how short a time, and to provide the information to the rental company. The renter bears the same responsibility for the actions of any driver to whom he entrusts the vehicle as for himself
2. Necessary documents
2.1. When signing the rental agreement, the lessee's passport or ID card must be presented, the representative of the real person must also present a copy of the B card and a power of attorney, the driver's license, passport or ID card of the drivers to be entered into the agreement. Upon presentation of these documents, the rental company will not be able to hand over the mobile home to the tenant. In this case, the lessee is fully responsible for the costs resulting from the delay. If the lessee does not present a driver's license or identity documents upon receiving the mobile home and does not do so by the agreed time, the rental company has the legal right to withdraw from the rental agreement. Upon termination of the contract, the conditions set out in section 7.3 apply. A person who is at least 21 years old and has at least a category B driver's license and a driving experience of at least 3 years can use a mobile home.
3. Renting
3.1. Before getting behind the wheel, the Renter is obliged to participate in a detailed introduction of the vehicle by the rental company's experts at the motorhome handover point. condition If a detailed report is created for the vehicle describing the condition of the vehicle, it must be signed by both parties. The rental company is prohibited from handing over the vehicle until the introduction of the vehicle has taken place.
3.2. When returning the vehicle, the Renter is obliged to carry out a final inspection of the vehicle together with the staff of the Rental Company, together with the written transfer document, which was signed by the Rental Company and the Renter when the vehicle was handed over. All damages that are not specified in the transfer deed and that are identified upon returning the vehicle are borne by the Renter.
3.3. Regular motor home releases take place from Monday to Friday in the afternoon; also returned from Monday to Friday, but in the morning. Exact hours from the contract. The rental and return times specified in the contract are binding. On the weekend, renting and returning is only possible with a specific agreement. With this additional fee according to the agreement. The rental and return days for a total of 24 hours have not been exceeded or have been exceeded because of the rental company.
3.4. The vehicles are handed over with a clean interior and the renter must return the vehicle in the same condition as he received it. If the interior is not as clean as when the vehicle was received, the renter must pay an additional cleaning service.
4. Lessee's obligations to the guests of the vehicles
4.1. Before the beginning of the rental period and the transfer of the Rental Company to the Renter's possession, the Renter must inspect the vehicle for possible damage. if the Lessee does not identify any damage and does not request the making of the corresponding signs specified in the contract, that the vehicle is in technical order at the time of the rental, without external defects and faults, and the Lessee has no claim regarding the vehicle.
4.2. When parking the vehicle, the Renter must remove navigation-audio devices and other valuables from visible places, lock the vehicle's doors and turn on the alarm system. While staying with the vehicle in a foreign country, the Renter must ensure vehicle safety and preferably park the vehicle in a guarded parking lot at night.
4.3. The renter is responsible for keeping the vehicle documentation and keys.
4.4. During the rental period, the Rental Company is required to pay all of the Renter's rental fine claims in full (improper parking, violation of traffic rules, etc.). The Rental Company has the right to collect said fine claims from the Renter within 12 months, in the event that the Renter has not paid these claims to the Rental Company and the existence of these claims has become apparent during the rental period. ending. Upon payment of these claims, the Tenant undertakes to submit to immediate enforcement.
5. Lessee's liability
5.1. The Renter is responsible for the destruction, loss and damage of the vehicle that occurs while the vehicle is with the Renter. The renter is not responsible for the normal wear and tear of the vehicle, deterioration and changes that show the use of the vehicle.
5.2. The renter is fully responsible for the damage caused to the vehicle or its equipment if:
5.2.2. The vehicle has been driven under the influence of alcohol and/or another narcotic substance;
5.2.3. The vehicle has been used in violation of the laws of the Republic of Estonia and/or for illegal purposes (committing a crime, etc.);
5.2.4. The vehicle has been used not in accordance with the applicable traffic regulations;
5.2.5. The vehicle has been used in violation of the conditions stated in point 1 of this Agreement;
5.2.6. Due to the renter's negligence or imprudence, the vehicle's documentation and/or vehicle keys have been lost or stolen;
5.2.7. The vehicle has been lost or stolen due to the renter's negligence (including in the case of p. 4.2.6) or wrongful behavior;
5.2.8. Driven with a flat tire;
5.3. The lessee is obliged to compensate the rental company:
5.3.1. Damage caused to the vehicle or its equipment in full, according to the price list of the vehicle sales and service company at the rental company's location;
5.3.2. The full cost of lost, stolen or damaged parts and accessories from the vehicle in accordance with point 4.3.1, if it is not an insured event;
5.3.3. The renter is obliged to pay the rental company the repair costs of the broken tire in the amount of €95 per one broken tire or the costs of replacing the tire if the tire is completely broken and has become unusable;
5.3.4. In the event that the vehicle used by the Renter is damaged or the vehicle is stolen, lost or destroyed, and if the damage is compensated by the Insurance Company in accordance with the Insurance Terms and Conditions, the Renter is obliged to pay the Rental Company the excess amounts specified in the insurance contract (including 10% of the cost of the mobile home in case of car theft or destruction). . In addition, the insurance loss procedure cost of €80 must be paid.
5.4. The renter bears full responsibility for possible damage caused by the vehicle as a source of higher risk.
6. Rental period
6.1. The shortest rental period is two days.
6.2. The start and end of the rental period shall be additionally agreed upon by the Lessee and the Lessor, and this shall be reflected in the annex to the contract. If the vehicle is returned later than the agreed day, one day will be added to the rental period, unless otherwise agreed.
7. Rental fee
7.1. The rental price includes the fee for using the vehicle, the cost of oil, maintenance, insurance and the price of up to two cylinders of gas.
7.2. If the mobile home is returned before the end of the agreed rental period, the entire fee specified in the contract must be paid, unless the mobile home can be rented out to someone else.
7.3. The rental price does not include the cost of car fuel, interior cleaning, exterior major cleaning, waste water tank and toilet tank emptying. The rental price is paid before the start of the rental period.
8. Booking
8.1. The mobile home can be booked by email or phone. After the reservation, we confirm the possibility of the reservation within 24 hours, after which it is possible to pay for the reservation to the current account of ProREXoil OÜ EE067700771002251911 AS LHV Pank
8.2. Deposit, 30% of the rental price, minimum 300€ must be paid within 1 day after receiving a written confirmation of the reservation from the rental company. This is the only way the reservation becomes binding for both parties. If the Renter exceeds the given payment deadline, the Rental Company is released from the obligation assumed by the reservation.
8.3. Cancellation fees: Up to 50 days before the start of the rental period, a processing fee of €300 must be paid, which is non-refundable; Between 49 and 15 days before the start of the rental period, 50% of the rental price; Less than 15 days before the start of the rental period, 80% of the rental price; On the start day of the rental or in case of no-show, 95% - of the rental price
9. Deposit
9.1. The deposit must be paid by the lessee as a guarantee of meeting the requirements of the contract.
9.1. The booking fee is €300. At the end of the contract, if there are no claims, the deposit and reservation money will be returned. The deposit is a total of €1,200, of which €300 is paid upon booking and €900 upon receipt of the bus.
9.2. In the case of an insurance event, the deposit of €1,200 is not refundable.
9.3. In case of cancellation, the booking fee of €300 is non-refundable.
10. Obligations of the rental company
10.1. The rental company undertakes to provide the Renter with a vehicle in working order along with the prescribed documents at the agreed time and place specified in the rental agreement. If the Lessor does not provide the vehicle to the Lessee at the agreed time and place, the Lessee has the right to receive a discount on the rental fee or to withdraw from the contract.
10.2. For the time delay in handing over the vehicle, the Rental Company is obliged to compensate the Renter for damages in the amount of up to one rental day's rental fee.
10.3. If the Rental Company is unable to provide the booked rental vehicle on the handover date, the Rental Company reserves the right to:
a. Offer a vehicle of the same or higher category. If the Rental Company offers a vehicle of the same or higher category, the lessee does not have the right to cancel the rental agreement.
c. If the Rental Company is not able to offer a replacement vehicle, the Rental Company has the right to offer a rental service from another rental point. In this case, the daily prices of the rental vehicle apply at the new rental station. Possible additional costs are borne by the lessee.
d. If the Rental Company is unable to offer a replacement vehicle and the Renter does not accept the rental offer from another rental location, the Rental Company reserves the right to cancel the reservation free of charge. The rental company reimburses the Renter for all payments already made.
This provision applies to, among other things, late or non-delivery of the rental vehicle, as well as the destruction of the vehicle due to force majeure, weather conditions, explosion, fire, theft, burglary, amended law or other amended regulations.
11. Fuel
11.1. The renter is obliged to pay the vehicle's fuel consumption during the rental period.
11.2. The rental company is obliged to rent the vehicle with a full fuel tank, and the Renter is obliged to return the vehicle with a full fuel tank or compensate the Rental Company for the cost of the missing fuel and the refueling service fee of €15. The amount of fuel in the fuel tank is calculated based on the reading of the vehicle's fuel gauge.
11.3. Damage caused by refueling with incorrect or low-quality fuel shall be compensated by the Renter.
12. Responsibilities of the lessee in case of damage, accident or theft
12.1. The renter is obliged to immediately notify the Rental Company of all damage caused to the vehicle, an accident with the vehicle or the theft of the vehicle and to act in accordance with the instructions given by the Rental Company when renting the vehicle.
12.2. In the event of a traffic accident or theft, the Renter is obliged to inform the police about the incident.
12.3. The accident must be formalized in writing, a certificate and signature must be taken from the culprit.
12.4. If the Renter does not act in accordance with the provisions of clause 11, he is fully responsible for all damages caused to the Rental Company.
13. Liability of the rental company in the event of a breakdown of the Vehicle
13.1. The rental company is not directly or indirectly responsible for damages incurred by the Renter as a result of the interruption or delay of the rental period due to the breakdown of the vehicle. If the breakdown occurs during the rental period, the Renter is entitled to a discount on the rental fee if the Rental Company cannot prove that it has done everything to keep the vehicle in good condition.
14. Return of the vehicle at the time specified in the rental agreement
14.1. The vehicle must be returned at the agreed time and place specified in the contract. The rental agreement is considered terminated when the vehicle is returned to the place specified in the rental agreement.
14.2. In the event that the Renter has not returned the vehicle to the Rental Company at the time and place specified in the rental agreement and the Rental Company has not agreed on the extension of the rental agreement, the Rental Company will notify the police of the vehicle's disappearance, declare the vehicle wanted and may take other necessary measures.
14.3. If the rental period is exceeded without an agreement to this effect and the consent of the Rental Company, the Rental Company has the right to demand double the rental fee from the Lessee for each day exceeded the rental period, also pays for each hour exceeded (the rental day's fee is divided by two times 24), in addition, the Lessee loses the right to return the deposit and is obliged to compensate all the costs of the next renter documented expenses (reservations, ship tickets, etc.) submitted by
15. Return of the vehicle
15.1. The vehicle must be returned in the same condition as it was at the time of rental, with the toilet cartridge and waste water tanks emptied.
15.2. Exterior washing is not required if the vehicle is not heavily soiled, requiring special cleaning. The lessor has the right to demand a cleaning fee if the car is not cleaned well enough. The price of indoor cleaning and laundry is 95€, emptying the toilet cartridge costs 99€ and emptying the waste water tank 15€.
15.3. Breakdowns and injuries that were not present at the time of rental and that cannot be considered normal wear and tear are compensated by the renter based on the price list of the car dealership.
16. Termination of the rental agreement
16.1. The rental company has the right to terminate the Rental Agreement if it becomes clear that the Lessee has significantly violated the terms of the rental agreement, has provided false information to the Rental Company when renting the vehicle, or is unable to operate the vehicle.
16.2. If the use of the vehicle becomes impossible due to damage, breakdown, accident or theft of the vehicle, the Rental Agreement is deemed to have ended from the moment when the relevant written information reaches the Rental Company.
16.3. If the Rental Company demands termination of the contract for the reasons stated in this clause, the Renter is obliged to immediately return the vehicle to the Rental Company.
17. The renter is prohibited from driving the vehicle outside of Estonia, if he does not have the prior written consent of the Rental Company.
18. It is forbidden to drive the vehicle to Russia, Ukraine, Belarus, Moldova and Turkey.
19. Dispute Resolution
19.1. Disputes arising from this Agreement will be resolved through negotiations between the Rental Company and the Renter.
19.2. If the Rental Company and the Renter do not reach an agreement, the disputes will be resolved in the Harju County Court