Rental conditions

 

NB!  We recommend to thoroughly read the contract before signing and look into all the details. The contact is binding even when you have failed to understand its substance and conception properly. 

 

1. Vehicle exploitation conditions:
 

1.1. The User must agree to the terms and conditions and use the vehicle according to these terms and conditions also on behalf of all the other members of their party who will drive the rented vehicle.

1.2. The User is obliged not to use the vehicle for illegal action or forbidden purposes such as towing, car racing, training etc. Smoking and the transport of animals is prohibited, penalty 500.-EUR

1.3. The User is obliged not to give the vehicle for use to third parties except when the Rental Company has made a note about it in the rental contract. When giving the vehicle for use to a third party, the User is obliged to explain the terms and conditions of the rental contract. When giving the vehicle for use to a third party, the User is not released from the liability and takes the consequences according to these terms.

1.4. The User or the second driver is obliged to make sure that the vehicle is in good technical condition and to maintain this technical condition during driving. In the event of a technical fault, the User is obliged to stop using the vehicle until the fault is removed. The User is obliged to control the amount of oils and other fluids in the system. If the fault in the vehicle is caused by the insufficient amount or lack of oils or other fluids in the system, the expenses related to repairing the vehicle will be covered by the User. 

1.5. The User is obliged to tank up the vehicle only with high-quality fuel intended for motor vehicles.
 

2. Documentation
 

2.1. Before signing the rental contract the User shall produce a valid passport or identity card and a valid driving license, while the representative of the legal person shall also produce a copy of the B -card and the power of attorney as well as a valid driving license, passport or identity card of the drivers. The User must be at least 21 years old, have at least B - category license and a minimum of three-year driving experience. 
 

3. Obligations of the User 
 

3.1. The User is obliged to check the vehicle before accepting it for use and to make sure that it is in good technical condition. The signature on the contract confirms the absence of complaints and claims. The User is obliged to take care of the vehicle prudently and to rectify deficiencies in accordance with  LOA § subsection 345 (cover the expenses).

3.2. When parking the vehicle, the User is obliged to remove navigation aids, audio equipment and other expensive objects (valuables) that are visible from the outside, to lock the vehicle doors and to switch on the burglar alarm. The User has to guarantee the safety of the vehicle and preferably to leave the vehicle in a guarded car park for the night.

3.3. The User is obliged to guarantee the safekeeping of the vehicle documentation and keys and to use the vehicle in accordance with good practice and the instructions given in the manufacturer’s manual.

3.4. The User is obliged to pay to the Rental Company all the penalties incurred during the rental period (wrong parking, parking offence, motoring offence, etc..). The Rental Company has the right to demand the payment of the aforesaid penalties during 6 month, in case the User failed to pay them and they come into being after the rental period. In case of such claims the User is obliged to agree to immediate compulsory execution.
 

4. The User liability
 

4.1. The User is liable for the destruction, disappearance or damage to the vehicle during the rental period. The User is not responsible for the usual wear and tear of the vehicle during the rental period.

1. 4.2. The damage caused by a road accident or a third party sustains losses the User in the amount that will not be sustained by insurance, including self liability limit.    The User shall assume responsibility for all parts and extras missing or replaced.

4.2. If the vehicle is damaged by the User himself or by the third parties, the losses shall be borne by the User.

4.3. If the User or the second driver has caused damage to the Rental Company or the third party with his action (an act or failure of act) intentionally, the Rental Company shall bear all the losses.

4.4. The User shall sustain completely the damages that are caused in the state of intoxication or at fault of the second driver.

4.5. If the User passes the vehicle over to the third parties, the damages caused to the Rental Company or the third parties shall be borne by the User. In of the event of theft the User shall bear all the losses.

4.6. If the vehicle returned to the Rental Company is in need of repair because of the User action or failure of act, the User shall pay the fee of the rental day agreed in the contract in addition to the repair expenditure. 

4.7. The damage caused by substandard fuel shall be borne by the User.

4.8. If the vehicle documents or keys shall not be returned or the vehicle shall be returned with defective equipment, the User shall pay contractual penalty in the amount of 200 EUR for every lost or missing document or object. 

4.9. If the vehicle is returned not fully tanked with the fuel provided, the User shall pay the fee in the amount of 1,6 EUR for every missing liter.

4.10. If the vehicle is returned very dirty inside, the User is obliged to pay the fee for cleaning and the contractual penalty in the amount of 140 EUR.

4.11. If the vehicle is abandoned by the User, the User shall pay the contractual fee in the amount of the purchase value.

4.12. The User shall assume responsibility according to the self liability principles for the Rental Company and shall pay the Rental Company the penalties designated to the Rental Company caused by an act or comission of the User. (including motorhome theft, or destruction of 10% of the cost of motorhome). In addition, to pay insurance claim procedure cost € 80.
 

5. Rental period
 

5.1. The minimum rental period is 3 days.

5.2. The Rental Company and the User shall agree on the settle downstarting /ending date and time. This data is written in annex 1. The User is obliged to return the vehicle at the agreed time to the agreed place. The vehicle must not be abandoned. If the vehicle is not returned by the agreed time to the agreed place, the User is obliged to pay for every day of delay.
 

6. Rental fee
 

6.1. The User is obliged to make an advanced payment for the whole rental period. Renting a motorhome includes:  motor third party liability insurance, motor own damage (Kasko) insurance, green paper, oil, service and two bottles of gas 11 kg .

6.2. Renting a motorhome does not include: fuel and vehicle cleaning (stove, sink basin, shower cabin, fridge, inside of cupboards, and all surfaces to be spotless, all septic tanks (waste water and the toilet) are to be returned empty and clean.) It is the responsibility of the User to return the vehicle THOROUGHLY CLEANED. If there is no wish to clean the motorhome before its return, it can be arranged and paid in advance.
 

7. Booking
 

7.1. Booking is possible by e-mail info@autoelamu.ee or by telephone +372 60 624 60. We confirm the availability within 24 hours of the making of the booking. The booking becomes effective after the booking fee is paid to our bank account (ProREXoil OÜ, EE067700771002251911, AS LHV Bank). It is the confirmation of your booking. The booking fee is 300 EUR

7.2. If the User cancels the booking 30 days before the rental period, we will return 100% of the booking fee. If the User cancels the booking up to two weeks before the rental period, we will return 50% of the booking fee. If the User cancels the booking less than two weeks before the rental period, we do not return the booking fee. The booking fee is included in the guaranty amount, which will be refunded after the motorhome is returned clean and not broken.
 

8. Deposit
 

8.1. The User shall to pay deposit to guarantee the fulfillment of the contract.

8.2. The booking fee is €500 , which is equal to the amount of the sum as insurance self liability limit and administrative costs (Kasko). When the contract is terminated and there are no pretensions, the guarantee amount and booking fee will be returned. Guarantee is €1200, from which €500 are paid in booking and 700 EUR before getting the vehicle.

8.3 In case of an insurance event, the €1200 deposit is non-refundable.

8.4 In case of cancellation of the booking, the €500 booking fee is non-refundable.
 

9. Obligations of the Rental Company
 

9.1. The Rental Company is obliged to deliver the vehicle in working order and with the required documentation to the place and by the time agreed in the contract. If the Rental Company fails to deliver the vehicle to the place and by the time agreed in the contract, the User will have the right to get a discount or to cancel the contract.

9.2. When providing the vehicle with delay, the Rental Company is obliged to indemnify the User up to one day rental fee. The Rental Company is obliged to fulfill the contract in good practice.

9.3. Rental company reserves the right to change the agreed vehicle to against another in potential sales.
 

10. Fuel
 

10.1. The User is obliged to pay for the fuel that he uses during the rental period.

10.2. All vehicles are rented out with the full tank of diesel, it is the responsibility of the User to return the vehicle with a full tank. Failure to do so will result in a penalty of 15 EUR, plus 2€ for every missing liter.

10.3. The User will be liable if the wrong fuel is used.
 

11. Obligations of the User in the event of a damage, road accident or theft of the Motorhome.
 

11.1. The User is obliged to immediately notify the Rental Company of any damage, road accident, theft, vandalism, etc. when in accordance with the law the User is obliged to inform the Rescue Board or the police, and act according to the directions given by the Rental Company directions given in starting rental.

11.2. In the event of a road accident or theft of the Motorhome, the User is obliged to inform the police about that event. 

11.3. In the event of a road accident, the User shall prepare a detailed written report for the Rental Company. The accident report shall, in particular, include the names and addresses of all the witnesses and people involved as well as the number plates of all the vehicles involved and shall be handed in fully completed and signed.

11.4. If, for whatever reason, the User fails to prepare such a report and if, because of that, the insurance company refuses to pay the damage, the User shall be obliged to pay full compensation for the damage.
 

12. Liability of the Rental Company in the event of the breakdown of the vehicle
 

12.1. The Rental Company is not liable for damage which would be directly or indirectly incurred by the User in the event of the breakdown and/or delay the vehicle. If the break-down come up during the rental period the User has right to get discount of the rental price –only in case the Rental Company couldn’t prove that have done the best he can to keep the vehicle in running order.
 

13. Return of the vehicle in the agreed time
 

13.1. The vehicle should be delivered in working order and with the required documentation to the place and by the time agreed in the contract. The rental contract is terminated when the vehicle is returned to the place and by the time agreed in the contract.

13.2. If the vehicle has not been delivered to the place and by the time agreed in the contract and the User has not extended the return time, the Rental Company shall report to the police that the vehicle has disappeared and is wanted and shall be entitled to undertake any other necessary steps.

13.3. If the vehicle is returned later than the time agreed in the contract, the Rental Company has the right to demand a double fee for each day and hour of delay (rental fee per day x 2 :24), as well as the User don’t get back the rental fee and have to pay for all documented expenses (bookings, tickets etc.) that occur to the next User based on that delay.
 

14. Return of the vehicle before the agreed time.
 

14.1. If the vehicle is returned before the time agreed in the contract, the rental fee will be calculated according to the pricelist. The rental fee is refundable in the amount not exceeding the fee for 24 hours.
 

15. Return of the vehicle 
 

15.1. To avoid extra charges, please return the vehicle clean inside and outside. If the vehicle is returned not fully tanked with the fuel provided, the User shall pay the fee in the amount of 15 EUR plus 1,6 EUR for every missing liter.

15.2. It is not necessary to clean the vehicle outside, if it is not extremely dirty. If the vehicle is very dirty inside, the User is obliged to pay both the fee for cleaning and the contractual penalty: inside cleaning 95 EUR, outside cleaning 20 EUR, outside special cleaning 45 EUR, cleaning of the toilet tank 99 EUR and waste water tank 15 EUR. 

15.3. If the vehicle returned to the Rental Company is in need of repair as a result of an act or omission of the User, the User shall pay the fee equal of the rental day agreed in the contract in addition to the repair expenditure. The damage caused by substandard fuel shall be borne by the User. If the User abandons the Vehicle, the User shall pay the contractual fee in the amount of the purchase value.
 

16. Termination of the Rental Contract
 

16.1. The Rental Company has the right to terminate the Rental Contract if it becomes known that the User has violated the conditions of the Rental Contract, has provided incorrect information and documents or has failed to use the vehicle properly.

4. 16.2.If it is impossible to use the vehicle due to an impairment, break-down, accident or theft, the contract is terminated at the moment when the Rental Company is notified thereof.

16.2. If the Rental Company rightfully insists on terminating the contract invoking a particular clause of the contract, the User is obliged to immediately return the vehicle to the Rental Company.
 

17. The User in not allowed to go to abroad without the prior written permission of the Rental Company.
 

18. It is forbidden to use the rented vehicle to go to Russia, Ukraine, Belarus, Moldavia and Turkey.

19. Dispute Resolution

19.1. Any disputes arising out of or in connection with the motorhome rental contract shall be resolved by way of negotiation between the Rental Company and the User.

19.2. In exceptional circumstances when the Rental Company and the User cannot reach an agreement, disputes shall be resolved in the Harju County Court.